Support

The Penta Technologies Support team consists of three groups, which provide a comprehensive and coordinated range of business and technical support services designed to ensure the success of your implementation and use of PENTA.

• Application Support:
  Experts in accounting, project management, and the end user applications of our product, these are the individuals who help your personnel implement the system. They also assist users and coordinate your interaction with the other support and consulting groups. Your business benefits directly from their experience in applying computing technologies to the challenges of your business.
   
• Application Development:
  The systems analysts and programmers who actually design and write the programs that make up our product. These individuals are skilled in transforming end user requirements into effective solutions that streamline procedures and provide superior information to decision makers at every level of your organization.
   
• Technical Services:
  Our experts in the various technologies that deliver the power of PENTA to you and your organization. These individuals specialize in computers, hardware, operating and database management systems, local and wide area networks, and the integration of voice, fax, and data communications. This team can help you combine the many component pieces into an integrated system that responds to the needs of your users under the most demanding circumstances.

Together, Team Penta has the expertise to understand all the business issues you want to address with a management information system. Under the direction of a team leader from our Application Support Group, Team Penta will work with your staff to deliver a world-class information system solution.