PENTA Service Management - manage large-scale construction, work orders and quick-response service calls equally well.
Intended for busy construction firms whose continued success depends largely on well-managed projects, maintenance agreements, and clear and consistent communication with clients, PENTA Service Management software for construction integrates all of your key data into a single, powerful database, allowing you real-time information anywhere it is necessary -- in the field, at the office, or at the site of a service call. You’ll enhance client relationships, maintain better control on your service management costs, and be able to better assign resources to meet operational needs today, tomorrow, and into the future.
Complete Integration
Manage your project from inception to service with one world-class system. With PENTA Service Management software for construction, you now have the ability to use the same, powerful business and financial management system to control your projects through each phase of production. Meaning all of your data will be housed in one integrated system allowing drill down reporting, real-time data access, and the most advanced financial management system specially designed for construction anywhere.
Integration provides a global view of all your business operations, including customers, vendors and employees.
Enterprise Functionality
Integration is important, but what about day-to-day functionality? Keeping tabs on all your work at a glance couldn’t be easier with PENTA Service Management. Dispatch, service calls, customer service history, maintenance contracts, and complete lists of installed equipment are all available instantly. Check customer warranty data, carry over unfinished work orders, or tell customers exactly when the service team was dispatched or when their part will arrive all at the click of a mouse, PENTA Service Management has you covered.
What about inventory control? With PENTA Service Management inventory control takes on a whole new meaning. From automatically updating inventory at the time of invoicing, to reconciling all inventory purchases with vendor invoices and providing accurate physical counts of each part number, PENTA puts you back in control while providing better service at reduced costs.
How do you handle billing? PENTA Service Management allows fast, flexible, invoicing options. Bill each job with fixed-rate, flat-rate/estimated, or discount/markup pricing. Add miscellaneous charges, establish special relationship discounts, have unlimited rate tables, and even customize call types with their own labor rates. Additionally you can add miles or trip charges to each call. You can even create automated recurring billing. Flexible and efficient, that is PENTA Service Management.
Mobile Field Service
Manage your project from inception to service with one world-class system. With PENTA Mobile Field Service, your Service Management Staff and Field Service Technicians, and the mission critical information they exchange, stay seamlessly connected throughout the work day.