Maintenance Contract Management For Contractors
Optimize Resource Utilization and Improve Service Profitability
North America's top specialty service contractors use the maintenance contract management capabilities of the to quote and establish maintenance contracts, schedule the appropriate resources, bill customers accurately and analyze maintenance contract profitability and work productivity.
Flexible Maintenance Contract Setup
PENTA's flexible maintenance contract setup options allow contractors to establish and manage maintenance contracts covering a wide variety of options:
- Multiple Contract Types
- Track Maintenance to Specific Customer Equipment
- Single or Multiple Customer Locations
- Numerous Calendar Period Intervals
Integrated Maintenance Contract Activity Scheduling
Efficiently plan services with schedules determined by a maintenance contract. Triggered by calendar periods or reported meter units, maintenance schedules help service contractors optimize resource utilization by projecting service technician manpower and materials needs for future months based on existing and potential contracts. Easily and quickly generate work orders for upcoming scheduled services, which automatically appear on the for technician assignment, or can appear in a pending work queue for a .
Flexible Maintenance Contract Billing Options
PENTA provides contractors with several maintenance contract billing options. Fully integrated with , PENTA allows for billings to be tied to a specific billing schedule, pre-purchased service hours, completed work activities and more.
Powerful Maintenance Contract Quoting
Based on standards defined within the PENTA maintenance contract estimating catalog, service contractors can more quickly and accurately generate quotes using a wide variety of variables. Contractors may create multiple quote versions to present customers with the most appropriate options, and upon quote approval, automatically generate the maintenance contract containing customer, contract, equipment, maintenance schedules and task lists.
Maintenance Contract Analytics
The PENTA Field Service Software Suite facilitates continual performance improvement. Whether by Executive Dashboard or Business Analyst interface, Penta's award winning helps managers of your field service business track profitability of individual contracts, analyze profitability for extra call activities and compare actual costs incurred with estimated costs used to generate the original quote.
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