Optimize Service and Work Order Management with PENTA Field Service Software

Service Management Software

Optimize Service and Work Order Management with PENTA Field Service Software

North America's top specialty service contractors trust PENTA Field Service software every day to manage and improve their busy field service businesses. From maintenance contracts to mobile field data collection, service management systems like PENTA Field Service Software empower contractors with the information they need to optimize service operations. 

Are your service and work order business processes in need of automation? Fully integrated with Job Cost Accounting and designed with direct input from leading specialty contractors, the PENTA Field Service Software suite is service management and work order software that helps service contractors manage:

PENTA Mobile Field Service Software

Boosted by major advancements in mobile technology, contractors with field service fleets are increasingly looking to mobile solutions to eliminate paper, keep their service team connected, and optimize their service operations.

  The PENTA Mobile Field Service iPad app is available for download from the Apple App Store.

Data collected in PENTA Mobile Field Service from the field flows into PENTA Service Management


Designed with the entire service team in mind, PENTA Mobile Field Service software includes:

  • Real-time status updates from technician to dispatcher
  • Work order management
  • Hours worked
  • Equipment serviced (supports bar code scan)
  • Products used from inventory (supports bar code scan)
  • Purchased materials
  • Photographs
  • Customer signature
  • Home office approvers assigned by technician and transaction type

Field Service Analytics & Reporting

The PENTA Field Service Software Suite facilitates continual performance improvement. Operations staff can monitor key performance indicators using Role-Based Workbenches or with award-winning PENTA Business Analytics software. Both help managers of your field service business analyze past performance for planning, identify exceptions for action and trend current performance for forecasting specific to:

  • Service Cost
  • Service Revenue
  • Service Performance from Call to Completion

Discover PENTA Service Management Software for your industry:


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Canadian Contractors

Canadian Contractors use PENTA Construction ERP software to unify management of construction and maintenance operations, from Canadian payroll to daily labor, equipment, and material reporting


Business software for Electrical Contractors

Electrical Contractors

Software to manage electrical construction and maintenance.


Fire Protection Contractor Software from Penta Technologies

Fire Protection Contractors

Fire Protection Contractor software solutions


Software for Specialty Contractors

Specialty Contractors

Specialty Contractors manage their operations with PENTA.


Utility Contractors

Manage job, equipment, and labor for unit or fixed price jobs, automate field data collection, and maximize resources.


PENTA specializes in software for Mechanical / HVAC Contractors

Mechanical / HVAC Contractors

Mechanical contractors, HVAC contractors, Refrigeration contractors and Fire Protection contractors improve business performance with PENTA software.


Find Out More

Have questions or want more information quickly?

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Video Demo: Mobile Field Service iPad app

Keep service management staff and field service technicians connected with the PENTA Mobile Field Service iPad app.

 Watch the Video

The Service Contractor's Software Challenge...and

Evaluating field service software options?  Learn how PENTA can help service contractors improve their operations in this free white paper.

Download the whitepaper!

Murphy Company Mechanical Contractors Select PENTA Software

Leading provider of design/build mechanical construction, mechanical service and energy efficiency consulting to unify management of construction accounting, project management and field service operations and documents with integrated PENTA Software.


Field Service Roles

Penta Technologies, Inc.
250 S. Executive Drive, Suite 201
Brookfield, WI 53005
(P) 262.782.7700

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