Customer Equipment

1-262-782-7700

Differentiate service offerings and improve service delivery by injecting customer equipment intelligence into service, repair and maintenance operations

Penta customers now benefit from easy-to-use tools for organizing and managing customer equipment information. The customer equipment management capabilities of the PENTA Field Service Software suite help service contractors get a leg up on the competition by injecting their service operations with actionable information about their customers’ facilities and equipment. An integrated catalog allows service contractors to closely track and proactively utilize customer equipment information in service quoting, sales and service delivery operations.

Complete Integration

Customer equipment information is fully integrated with the PENTA field service functional capabilities, including work orders, dispatching, billing, maintenance contracts, documents and mobility, information about customer equipment is available when and where it's needed to inform day to day operations of the entire service department.

Flexible Data Structure, Rapid Setup

Service contractors may customize their customer equipment data structure to meet the unique needs of their service operation. Flexible definition of equipment allows for an unlimited number of hierarchical equipment classes, each with their own attributes. Once defined, a Setup Wizard speeds and simplifies customer equipment entry, and management can filter, group and report upon the information.

HVAC Example

Fire Protection Example

Equipment Class – Air Handling Units

Attributes – Manufacturer
Attribute - Model
Attribute - Capacity

Equipment Class – Rooftop Units

Attribute – Manufacturer
Attribute - Model
Attribute - Capacity

Equipment Class - Compressors

Attribute – Manufacturer
Attribute – Capacity
Attribute - Voltage

Equipment Class – Wet Pipe Sprinkler System

Attribute - Manufacturer
Attribute - Alarm Control Panel Location
Attribute - Number of Sprinkler Heads

Equipment Class – Electric Fire Pump

Attribute - Manufacturer
Attribute - Model
Attribute - Pump Flow Rate (GPM)

Equipment Class – Backflow Preventer

Attribute - Model
Attribute - Size
Attribute - Location

Discover PENTA Software for your industry:

Please wait while we gather your results.

Mechanical / HVAC Contractors

Construction and Service Management - position your mechanical contracting business for growth with PENTA software, from construction accounting, payroll and project management, to service management and mobile field service.

Fire Protection Contractors

Construction, Inspections and Service Management - position your fire protection contracting business for growth with PENTA software, from construction accounting, payroll and project management, to inspections, service and mobile field software.

Specialty Contractors

Reduce project risk and maximize labor productivity with PENTA software, the unified construction accounting and construction management system trusted by North America's premier specialty contractors.

Canadian Contractors

PENTA software provides Canadian contractors unified management of construction and maintenance operations, from project cost controls and Canadian payroll to daily labor, equipment and material reporting and document management.

Electrical Contractors

Streamline management of electrical construction and maintenance work with proven, integrated PENTA construction management applications, including Construction Accounting, Project Management, Inventory, Payroll and Mobile Field Reporting.

Oil & Gas Contractors

PENTA software provides oil & gas industry contractors unified management of construction and maintenance operations, from timely customer reporting of work performed and project cost controls, to billings and electronic document management.

Utility Contractors

Efficiently manage job, equipment and labor for unit or fixed price jobs, automate field data collection and maximize resources with integrated PENTA software applications, including Construction Accounting, Union / Non-Union Payroll, Equipment, Work Order and Project Management.

Find Out More

Have questions or want more information quickly?

Request a Call Back
1.262.782.7700
Email Us

Boost Sales Productivity, Customer Intelligence with New PENTA Field Service Software Release

Latest release of the PENTA Field Service Software suite injects customer equipment intelligence and sales automation into estimating and quoting processes for service work and maintenance contracts.

AHR Expo 2012

Meet Penta in Chicago at the AHR Expo 2012, the premier industry event for hvac / mechanical contractors.

Learn more about the AHR Expo.

Customer Equipment

Differentiate service offerings and improve service delivery by injecting customer equipment intelligence into service, repair and maintenance operations

Complete Integration

Flexible Data Structure, Rapid Setup

HVAC Example

Fire Protection Example

Discover PENTA Software for your industry:

Mechanical / HVAC Contractors

Fire Protection Contractors

Specialty Contractors

Canadian Contractors

Electrical Contractors

Oil & Gas Contractors

Utility Contractors

Find Out More

Boost Sales Productivity, Customer Intelligence with New PENTA Field Service Software Release

AHR Expo 2012

About Us

Industries

Solutions

Services

Contact Us